iRestore · Bucharest
Terms and conditions
How this website and requests to the physical iRestore workshop work.Updated 11 September 2026Independent physical workshop
iRestore is an independent physical workshop in Bucharest. The website is not an online shop and a form does not automatically create a contract. Brand names identify compatible devices and do not imply affiliation or authorisation.
Request and assessment
A website or WhatsApp request starts a conversation. Device condition, available options, estimated cost and timing are established after inspection. Work starts only after the customer confirms the applicable intake terms.
Price, payment and warranty
Prices, taxes and payment conditions are communicated before approval and shown on issued documents. The applicable warranty is the one written on the service document or invoice. Statutory consumer rights remain unaffected.
Devices and data
Back up data before handover when possible. Do not send passwords by message. No technical operation can guarantee full data recovery or preservation; any necessary access is discussed first.
Trade-In, used devices, B2B and complaints
A Trade-In request is an assessment request, not a binding offer. The used-device gallery is informational: stock, the photograph of the actual unit, condition and price are confirmed before the visit, and the website does not process online payment. The B2B form is for legal entities but remains part of the general website. Complaints: hiirestore.ro or +40 770 851 157; consumers may consult anpc.ro/sal.
Independent service and manufacturer’s warranty
iRestore provides independent repairs outside Apple warranty services. iRestore is not an Apple Authorised Service Provider and does not represent Apple Inc. Work is not presented as performed on behalf of Apple or under AppleCare. Any iRestore warranty for the work is separate from the manufacturer’s warranty; statutory consumer rights remain applicable. Apple, iPhone, iPad, Mac, MacBook, iMac, Apple Watch and AirPods are Apple Inc. trademarks used here to identify the devices serviced.
Part categories and customer information
Depending on the repair, iRestore uses genuine Apple parts, non-genuine compatible parts and previously used parts, including parts taken from other devices. Origin and condition are separate: a genuine part can be used, and a new compatible part need not be made by Apple. The quotation must identify the part category and condition before customer approval, together with known relevant functional limitations. Using a genuine part does not mean iRestore is authorised by Apple or that Apple provides warranty coverage for the repair.
Before handing over your device
Describe the model, symptoms, supplied accessories and any earlier repairs. Check the intake document and keep a copy. If the device belongs to someone else or a business, you must have authority to request the work.
What you approve
Requesting an estimate does not authorise every repair. Before chargeable work, the proposed operation, total cost and any diagnostic charge must be clarified. Additional work requires separate approval of its cost. You may decline the quotation; only services already accepted and performed remain payable, subject to the law.
Parts, timing and collection
The proposed part type and applicable conditions are clarified before you accept the offer. Mentioning an Apple model does not mean every offered part is an original Apple part. Completion timing is an estimate for the individual case. Check the work at collection and keep the documents for warranty enquiries. These terms do not exclude liability imposed by law.
Changes and customer rights
An update to this page does not retrospectively change agreed work. The documents accepted for that work and mandatory law remain applicable. Not having a backup does not waive your legal rights. For a complaint, provide the service document number, the issue and contact details, without passwords or copies of personal files.